Showing posts with label telecommunication. Show all posts
Showing posts with label telecommunication. Show all posts
Wednesday, October 24, 2012
Not so Instant Top Up
A few days ago, I top up my phone credit through Maybank2u. I chose the Instant Top Up so that I do no have to key in the top up number myself. This is my 2nd time topping up through Maybank2u. The 1st time it was INSTANT. Within a few second after I hit the purchase button, the received an sms informing that the top up amount has been come in.
This 2nd time wasn't INSTANT at all. No sms and no airtime being top up within half an hour. I kept looking at my phone for sms notification but none till all 12 hours after I purchased it.
I called the Hotlink Customer Service and was told that the top up has already been sent at 11.51 am. That is an hour after I purchased! When check, ya, it is in but why wasn't there any sms sent?
Don't think I will buy my top up through INSTANT top up again.
Saturday, March 14, 2009
System Hang Due to Rusted Telephone Point
Friday morning, I called Streamyx again. This time they did not ask me to do any trouble shooting, they straight away told me that my System Hang and they did the resetting. My internet connection is being restored.
So I figured that it must be due to the buzzing sound/noises of my telephone line not because of my computers because I did not shut down or switch off the modem the whole night.
So I called Telekom, made my report and their contractor came that afternoon to do the troubleshooting. They are very FAST!. They started checking my splitter and my telephone line; all seems alright. Then they went to the telephone pole and discovered that the point is rusted. If I am not mistaken, they told me that they put some grease on it and the buzzing sound might come back when it is windy. Can't they just change the point to a new one? Or something that can't get rusted?
Anyway, the phone line stopped buzzing and I am getting my internet connection without interruption. But the internet line is still slow. I subscribed to 1MB you know. That Telekom can't help, that is due to Slowmyx (Streamyx).
So I figured that it must be due to the buzzing sound/noises of my telephone line not because of my computers because I did not shut down or switch off the modem the whole night.
So I called Telekom, made my report and their contractor came that afternoon to do the troubleshooting. They are very FAST!. They started checking my splitter and my telephone line; all seems alright. Then they went to the telephone pole and discovered that the point is rusted. If I am not mistaken, they told me that they put some grease on it and the buzzing sound might come back when it is windy. Can't they just change the point to a new one? Or something that can't get rusted?
Anyway, the phone line stopped buzzing and I am getting my internet connection without interruption. But the internet line is still slow. I subscribed to 1MB you know. That Telekom can't help, that is due to Slowmyx (Streamyx).
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